This Privacy Policy explains how Digitalriverz ("we", "us", "our") collects, uses and protects information about you when you visit digitalriverz.com and purchase our products.
1. Who We Are
Digitalriverz is a digital marketplace selling AI-powered software modules, automation templates and digital products. Our website is located at digitalriverz.com.
For any privacy-related questions, contact us at: admin@digitalrivers.com
2. Information We Collect
Information you provide directly
- Account registration: Full name, email address, password
- Purchase information: Name, email address, billing details (processed securely by our payment provider — we do not store your card details)
- Contact forms: Name, email address, message content
- Newsletter subscription: Email address
Information collected automatically
- Usage data: Pages visited, time spent, links clicked
- Device data: Browser type, operating system, IP address
- Cookies: Session cookies for login functionality; analytics cookies if you consent
3. How We Use Your Information
We use your information to:
- Process your purchases and deliver your digital products
- Manage your account and provide customer support
- Send transactional emails (order confirmations, download links)
- Send our newsletter if you have subscribed (you can unsubscribe at any time)
- Improve our website and product offerings
- Comply with legal obligations
- Detect and prevent fraud or abuse
We do not sell, rent or trade your personal data to third parties for their marketing purposes.
4. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:
- Contract performance: Processing necessary to fulfil your purchase and deliver products
- Legitimate interests: Improving our services, fraud prevention, security
- Consent: Newsletter subscriptions and non-essential cookies (where consent is obtained)
- Legal obligation: Where required by applicable law
5. Cookies
We use the following types of cookies:
- Essential cookies: Required for login sessions and basic site functionality. Cannot be disabled without breaking the site.
- Analytics cookies: Used with Google Analytics to understand how visitors use our site. We use these only with your consent.
You can manage cookie preferences through your browser settings or our cookie consent tool. Declining analytics cookies will not affect your ability to purchase or use our products.
6. Third-Party Services
We share data with the following third parties as necessary to operate our service:
- Payment processors (Paddle): To process your payments securely. Paddle acts as a Merchant of Record and is subject to their own privacy policy.
- Google Analytics: To analyse website traffic (with your consent). Data is anonymised where possible.
- Hosting providers: Our website is hosted on servers that may process your IP address.
All third-party providers are contractually required to protect your data and use it only for the specified purpose.
7. Data Retention
We retain your personal data for as long as necessary to:
- Maintain your account while it is active
- Fulfil our legal and contractual obligations (typically 7 years for financial records)
- Resolve disputes and enforce our agreements
You can request deletion of your account and personal data at any time by contacting us at admin@digitalrivers.com.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Rectification: Request correction of inaccurate or incomplete data
- Erasure: Request deletion of your personal data ("right to be forgotten")
- Portability: Receive your data in a structured, machine-readable format
- Objection: Object to processing based on legitimate interests
- Restriction: Request we restrict processing in certain circumstances
- Withdraw consent: Withdraw consent for consent-based processing at any time
To exercise any of these rights, contact us at admin@digitalrivers.com. We will respond within 30 days.
9. Data Security
We implement appropriate technical and organisational measures to protect your personal data, including:
- HTTPS encryption for all data in transit
- Hashed and salted passwords — we never store plain-text passwords
- Access controls limiting who can access personal data
- Payment card data is processed entirely by our payment provider — we never see or store card details
No system is completely secure. If you have reason to believe your interaction with us is no longer secure, please contact us immediately.
10. International Transfers
Digital Rivers operates from Nigeria and serves customers globally. If you are located in the EEA or UK, your data may be transferred to and processed in countries outside these regions. Where this occurs, we ensure appropriate safeguards are in place, including standard contractual clauses with our service providers.
11. Children's Privacy
Our services are not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a revised "Last updated" date. For material changes, we may also send an email notification to registered users.
13. Contact Us
For any questions about this Privacy Policy or your personal data, please contact: